FAQ_Scalp Essential
Answers About MD Brow, MD Hair, MD Skin, MD Wellness Products
Welcome to the MD FAQ page—your trusted source for science-backed answers about our physician-developed beauty and wellness products.
Whether you're looking for solutions for thinning hair with MD Hair, exploring anti-aging skincare from MD Skin, or learning more about our MD Wellness supplements, we've compiled the most frequently asked questions to help guide your journey.
What You'll Find Here:
- How to use our products for the best results
- Safety info for sensitive skin and eyes
- What to expect, and over what timeframe
- Ingredient benefits and clinical support
- Tips for hair regrowth and skin health
All MD products are developed with physician guidance, rooted in clinical research, and manufactured to high quality standards. Most are made in the USA; a small number are made by specialist partners overseas — see the manufacturing question below.
General Questions
Where is MD manufactured?
While all MD products are made in the USA in FDA-registered, GMP-certified facilities, we selectively partner with top-tier specialty manufacturers known for innovation in their respective product categories. MD Flawless Factor and MD Mineral Block are manufactured in South Korea. The Face/Neck Lifting Mask and MD Extra White Serum are manufactured in Taiwan.
Does MD ship internationally?
Yes! We offer international shipping. Enjoy free standard shipping on orders over $199. For special requests, please email our team.
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Does MD offer free shipping?
Yes. Standard shipping is free on all orders over $199.
What actives do MD hair and scalp products contain?
MD hair and scalp products are formulated without drug actives such as minoxidil or finasteride, and without steroid hormones. Formulations differ across the MD range, so please check the ingredient list on the product you are interested in. They're also gluten-free, sulfate-free, color-free, fragrance-free, and paraben-free.
MD Scalp Essential
How does MD Scalp Essential work?
MD Scalp Essential is a targeted scalp treatment that provides instant soothing for itching, flaking, and oily buildup. It:
- Calms irritated, sensitive scalps
- Unclogs blocked follicles
- Balances excess oil production
- Helps maintain a clean, comfortable scalp environment
By restoring a healthy scalp environment, it supports fuller, thicker-looking hair over time.
Should I keep using MD Scalp Essential after my symptoms improve?
Yes. Once your scalp is balanced and symptoms subside, we recommend using MD Scalp Essential once per week to maintain long-term scalp health, minimize buildup, and reduce the risk of future irritation or oil imbalance.
What are the active ingredients in MD Scalp Essential?
This blend helps improve overall scalp function, making it ideal for both men and women concerned with hair thinning or buildup.
- Lilac Plant Stem Cell Extract: A botanical included for its soothing properties, to help the scalp feel comfortable and balanced.
- Mandelic Acid: Gently exfoliates and clears blocked hair follicles for improved circulation.
- Caffeine Extract: A widely used scalp-care ingredient included to support the look and feel of the scalp.
- Antioxidant Nutrients: Included to support the look and condition of the scalp over time.
How long does a bottle of MD Scalp Essential last?
When used daily, a single bottle typically lasts about 3 months. If using weekly for maintenance, it may last even longer.
What's the correct way to apply MD Scalp Essential?
Application Steps:
- Use on a clean, dry scalp (after washing or on non-wash days).
- Apply one full dropper and massage gently into areas of concern.
- Use daily until symptoms improve, then reduce to weekly.
- No rinse needed—style as desired.
What conditions or symptoms can MD Scalp Essential help with?
This multi-benefit scalp serum is ideal for:
- Itchy or flaky scalp
- Oily scalp or sebum overproduction
- Hair thinning or shedding
- Visible flaking and product buildup
- Dry wash alternative for busy days
Who should not use MD Scalp Essential?
Important Safety Information:
Do not use MD Scalp Essential if you:
- Are pregnant or breastfeeding (due to lack of safety data).
- Have a known allergy to almonds (product contains almond-derived ingredients).
Always perform a patch test if you have sensitive skin or allergies.
What causes hair loss in men and women?
Hair loss can be triggered by many factors—genetics, hormonal imbalances, inflammation, excess oil buildup, or chronic stress. The MD Hair collection is designed to support scalp wellness and help address early signs of thinning.
How does MD Scalp Essential work as part of the MD Hair system?
MD Scalp Essential is a leave-in scalp serum in the MD Hair category. It helps detoxify buildup, reduce itchiness, and soothe inflammation—all of which contribute to a healthier scalp environment and fuller-looking hair over time.
Is MD Scalp Essential safe for daily use?
It is formulated for gentle daily use, including on sensitive or color-treated scalps. Patch test first if your skin is reactive, and discontinue if irritation occurs.
How often should I use MD Scalp Essential serum?
Apply once daily on a clean, dry scalp. With consistent use, MD Scalp Essential helps reduce flakes, calm oiliness, and restore scalp comfort.
Can I use MD Scalp Essential on color-treated or chemically processed hair?
It is formulated for use on color-treated, bleached, or chemically styled hair.
Will this serum make my hair look greasy or oily?
No. MD Scalp Essential is specifically designed as an anti-oily scalp solution. It helps balance sebum production while absorbing quickly with no residue.
Who can I contact with questions?
Reach out to our customer care team at customercare@md-factor.com for any questions or product support.
