FAQ_Shampoo & Conditioner Bundle
Answers About MD Lash Factor, MD Brow, MD Hair, MD Skin, MD Wellness Products
Welcome to the MD FAQ page—your trusted source for science-backed answers about our physician-developed beauty and wellness products.
Whether you're curious about how to apply MD Lash Factor, looking for solutions for thinning hair with MD Hair, exploring anti-aging skincare from MD Skin, or learning more about our hormone-free MD Wellness supplements, we've compiled the most frequently asked questions to help guide your journey.
What You'll Find Here:
- How to use our products for the best results
- Safety info for sensitive skin and eyes
- Visible results timelines backed by science
- Ingredient benefits and clinical support
- Tips for lash growth, hair regrowth, and skin health
All MD products are developed with physician guidance, rooted in clinical research, and made in the USA using high-quality, drug-free ingredients designed to help you look and feel your best—naturally.
General Questions
While all MD products are made in the USA in FDA-registered, GMP-certified facilities, we selectively partner with top-tier specialty manufacturers known for innovation in their respective product categories. MD Flawless Factor and MD Mineral Block are manufactured in South Korea. The Face/Neck Lifting Mask and MD Extra White Serum are manufactured in Taiwan.
Yes! We offer international shipping. Enjoy free standard shipping on orders over $199. For special requests, please email our team.
Protect Your Order with Route Package Protection
For complete peace of mind, we recommend adding Route Package Protection at checkout. Route safeguards your order against loss, damage, or delays once it leaves our warehouse, so you're fully covered until it's in your hands.
- ★ Fast claims
- ★ Full protection for shipping issues
- ★ Hassle-free replacement or refund
Yes. Standard shipping is free on all orders over $199.
Absolutely. All MD products are free from harsh chemicals, drugs, and hormones. They're also gluten-free, sulfate-free, color-free, fragrance-free, and paraben-free.
MD Hair Bundles
Unlike ordinary cleansing products, it's powered by StimuCap Peptide Technology, clinically developed to:
- Boost scalp microcirculation
- Strengthen follicles
- Promote long-term density
It doesn't just wash — it revitalizes.
Most users experience:
- Within 1-2 weeks: Fresher scalp and smoother texture
- Within 4-8 weeks: Reduced shedding and fuller volume with consistent use
Absolutely. The formula is:
- Sulfate-free
- Paraben-free
- Vegan
- Enriched with Aloe Vera and Chamomile extracts to soothe irritation
- Protects the scalp's natural barrier
- Gentle enough for daily use
Yes. Powered by bioactive peptides and amino acids, it helps:
- Reduce excessive shedding
- Reinforce keratin structure
- Create a healthy scalp environment for natural regrowth
A light, refreshing texture with a subtle botanical aroma. Each wash leaves the scalp clean yet hydrated, and hair luxuriously smooth — a spa-like experience grounded in clinical science.
Reach out to our customer care team at customercare@md-factor.com for any questions or product support.
